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Company Overview

In 1981, Cheryl Krueger and her college roommate, Caryl Walker, opened the very first Cheryl’s Cookies® in Columbus, Ohio. The modest storefront sold six kinds of cookies, along with soda pop. Within just seven years, the company broadened its offerings to include gifts and desserts, and with this growth came a new name–Cheryl's®

As the company grew, new desserts were added: gourmet brownies, cakes and fancy cookies, including seasonal cut-out cookies topped with a signature buttercream frosting. Cheryl's also expanded its gift business by producing seasonal catalogs filled with gift ideas for every occasion, and adding a customer-focused business gift department to better serve medium and large companies.

Today, Cheryl's is a multi-faceted business comprised of retail stores in Ohio, a high-traffic Internet business and a successful Business Gift Division, all headquartered in the Columbus suburb of Westerville, Ohio. A 2005 merger enabled Cheryl's to become a part of the 1-800-Flowers Family of Brands., while maintaining the company’s mission to provide the finest fresh-baked gifts and desserts. The company’s four divisions (Retail, Catalog, Business Gift Services and Internet) can be found at Cheryls.com.

Our Mission
To provide the finest fresh-baked gifts and desserts for all of life’s moments, delivered with warmth and backed by our guarantee of excellence.

Our Promise
As our customer, we promise you:

  1. Delicious cookies and freshly-baked goods
  2. Only the highest quality standards
  3. Friendly service focused on excellence
  4. Trustworthy, dependable products and services
  5. Unique gift ideas and exclusive packaging
  6. The strongest guarantee in the business